Public Sector CRM Glossary of Commonly Referenced Acronmys

Government Acronyms

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

- C -

CAD -- Computer-Aided Design; sometimes referred to as Computer Aided Drafting.

CADRE -- Computer-Aided Data Retrieval and Evaluation Software.

CAGE Code -- Contractor and Government Entity Code: Required five-digit number assigned to a private organization in order to work with the government.

CAOC -- Chief Acquisition Officers Council: Inter-agency council of senior executives designed to create an acquisition workforce of mission-minded business leaders who leverage technology for strategic advantage, lead collaboration to achieve predicted business results and effectively integrate socio-economic programs in the federal acquisition system.

CBI -- Confidential Business Information.

CBO -- Congressional Budget Office.

CCR -- Central Contractor Registration: Database of small businesses authorized to work with the government.

CDC -- Centers for Disease Control.

CDD -- Contract Delivery Date.

CEA -- Cost Effective Analysis.

CENTCOM -- Central Command.

CEU -- Continuing Education Units.

CIC -- Consumer Information Catalog.

CFR -- Code of Federal Regulations: Designed to oversee fair and unbiased competition.

CIFM -- Computer Integrated Facility Management: The integration of software, technology, and workflow processes supporting facility management and real estate services.

CIOC -- The Chief Information Officer Council: This group serves as a principal inter-agency forum for improving practices in the design, modernization, leverage, use, sharing and performance of federal government agency information resources. The groups role includes developing recommendations for IT (information technology) management policies, procedures, and standards; identifying opportunities to share information resources; and assessing and addressing the needs of the federal government's IT workforce.

CIP -- Critical Information Protection.

CISS -- Center for Information Security Services: Provides security solutions and services to federal agencies in the United States and abroad.

CITA -- Center for IT Accommodation: Provides assistive technology solutions to eliminate barriers for persons with disabilities.

CLIN -- Contract Line Item Number.

CLU-IN -- Clean-up Information Bulletin Board System (formerly OSWER-BBS).

CMLS -- Centralized Mailing List Service: Ensures customers and vendors can easily access catalogs, specifications and brochures about product and service offerings, how-to manuals, quick-reference sheets and GSA Schedules guides. CMLS will ship the publications free of charge within three business days of the order being placed.

CODATA -- Committee on Data for Science and Technology.

COMPAD -- Competition Advocate: An individual assigned to oversee actions affecting competition.

CONUS -- Continental United States: A term used for the delivery of products or services.

COO –- Country of Origin.

COTR -- Contracting Officer.

COTS -- Commercial, Off-the-Shelf (Software and Hardware).

CRADA -- Cooperative Research and Development Agreement.

CRM -- Customer Relationship Management software system; a software suite which normally includes Sales Force Automation (SFA), marketing and customer support capabilities.

CTA -- Contractor Team Arrangements: Allow two or more GSA Schedule contractors work together, by complementing each other's capabilities, to offer a total solution to meet an ordering activity's requirement.