Public Sector CRM Glossary of Commonly Referenced Acronmys

Government Acronyms

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- M -

M&O -- Management and Operating.

MAA -- Metropolitan Area Acquisition: Intended to grant government agencies the immediate benefits of local market competition as a result of the Telecommunications Act of 1996. MAA is part of GSA's strategy to market and deliver competitive local telecommunications service packages.

MAC -- Market Access and Compliance; a division of ITA (International Trade Administration).

MAS -- Multiple Award Schedules: Also known as GSA Schedules, MAS are contracts that allow federal customers to acquire more than 10 million supplies and services directly from more than 17,000 commercial suppliers.

MDA -- Missile Defense Agency.

M&IE -- Meals and Incidental Expense.

MOA -- Memorandum of Agreement.

MOBIS -- Mission Oriented Business Integrated Services: Part of the GSA Schedule, services include consulting, training and introduction of new services.

MOU -- Memorandum of Understanding.

MULTIMED -- Multimedia Exposure Assessment Model.

Government Business Terms and Business Systems Acronyms